Banned domains
Domains you never want to mail. Any contact on a banned domain is skipped automatically at send time.
Domains you never want to mail. Any contact on a banned domain is skipped automatically at send time.
Add a domain (for example a competitor, role-based mailbox provider, or a domain you have repeated complaints from) and contacts on that domain will be skipped at send time. The contacts themselves stay in your lists.
When to usePersistently bouncing domains, generic role addresses (info@, no-reply@) you do not want to mail, or any domain causing spam complaints.
What's the difference between banning a domain and banning a single email?
Banning a single email blocks just that address. Banning a domain blocks every address that ends with that domain — useful for shutting out throwaway providers or competitors in one move.
What happens to existing contacts with a banned-domain address?
They stay in your lists but are excluded from sends. Their addresses are also blocked from re-import and from new signups, so you cannot accidentally re-add them.
Can I unban a domain?
Yes — open the banned domains list and remove the entry. From that moment, addresses on that domain are eligible for sends and new signups again.
Updated about 9 hours ago